Bats Foundation Repair, LLC (“Bats Foundation Repair,” “Bats,” “we,” “us,” or “our”) respects your privacy. This SMS Privacy Policy explains how we collect, use, and protect information associated with our text messaging program.
Information We Collect
When you communicate with Bats Foundation Repair or opt in to receive text messages from us, we may collect information including:
- Your name
- Mobile telephone number
- Email address
- Property or service address
- Information related to an inspection, estimate, repair, project, or other service request
- Communications and responses exchanged with our team
- Your SMS consent and opt-in or opt-out status
How We Use Your Information
We may use your information to communicate with you regarding Bats Foundation Repair services, including:
- Inspection and appointment scheduling
- Appointment confirmations and reminders
- Estimates and proposals
- Questions regarding your property or repair needs
- Project scheduling and project updates
- Customer service and follow-up communications
- Requests for feedback
- Promotional or marketing communications where you have separately consented to receive them
Message frequency varies depending on your interaction with Bats Foundation Repair.
Message and data rates may apply.
Mobile Information and SMS Consent
Bats Foundation Repair does not sell or share mobile telephone numbers or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that assist us in delivering our communications or services and are required to protect the information.
SMS consent is specific to Bats Foundation Repair and is not transferable to another company or organization.
Opting Out
You may opt out of SMS communications at any time by replying STOP to a message from Bats Foundation Repair.
After you opt out, you may receive a final confirmation message. You will no longer receive messages from that SMS program unless you subsequently opt in again.
For assistance, reply HELP to any message or contact Bats Foundation Repair directly.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.
Service Providers
We may use third-party service providers to help operate our business and deliver communications, including telecommunications, customer relationship management, scheduling, and messaging service providers. These providers may access information only as necessary to provide services on our behalf.
Mobile information and SMS consent information will not be provided to third parties or affiliates for their own marketing or promotional purposes.
Changes to This Policy
We may update this SMS Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions regarding this policy or Bats Foundation Repair’s messaging practices, please contact:
Bats Foundation Repair, LLC Pflugerville, Texas www.batsfoundationrepair.com (512) 584-6557 info@batsfoundationrepair.com